Policies

Privacy Policy

  • Data Collection: We collect basic information like your name, email, and shipping address when you place an order or contact us.
  • Data Usage: Your information is only used to fulfill orders, process payments, and improve your shopping experience.
  • Data Sharing: We never sell your data. We only share it with trusted partners like payment processors and shipping carriers.
  • Your Rights: You can contact us at any time to request that your personal information be updated or deleted. [1, 2, 3, 4, 5]

Terms & Conditions

  • Agreement: By browsing or purchasing from our website, you agree to comply with and be bound by these terms.
  • Intellectual Property: All content, images, designs, and logos on this website belong to us and cannot be used without permission.
  • Account Security: If you create an account, you are responsible for maintaining the confidentiality of your login details.
  • Limitation of Liability: We are not responsible for any indirect damages resulting from the use or inability to use our products or website.

Refund & Exchange Policy

  • Timeframe: We accept returns and exchanges within 10 days of your delivery date.
  • Item Condition: Items must be unused, unwashed, and in their original packaging with tags attached to qualify.
  • Process: To start a return, email us at sales@cbshroomy with your order number, and we will send you instructions.
  • Return Shipping: Customers are responsible for return shipping costs, unless the item arrived damaged or defective.

Shipping Policy

  • Processing Time: All orders are processed and shipped within 1 to 3 business days (excluding weekends and holidays).
  • Rates & Delivery: Shipping charges are calculated at checkout. Standard shipping typically takes 3 to 7 business days.
  • Tracking: You will receive a confirmation email with a tracking number as soon as your order ships.